Buyers
From watch list alerts to seamless collection, Tandem makes bidding and buying easier than ever.
Tandem makes your buyers feel like VIPs
Tandem's auction management software streamlines the buyer experience, offering a suite of features designed for ease and efficiency.
From personalized watch list notifications to user-friendly online catalogues, buyers enjoy a tailored and engaging auction journey.
The platform simplifies buyer registration and offers flexible bidding options, including absentee, in person, phone, and online, ensuring participation is a breeze.
With streamlined invoicing, transparent handling of expenses, and efficient collection/shipping coordination, Tandem ensures every aspect of the auction process is smooth. Leave buyers satisfied and ready for their next bid.
Trusted by auction houses across the globe
Watch List Notifications
Keep buyers informed with real-time notifications
Buyers never miss a moment with Tandem. Our watch list notifications keep buyers updated on their favorite lots, boosting engagement and successfully reaching reserve prices. Buyers can set search terms and receive alerts when matching items appear in new catalogues.
Searchable Catalogue
A superior buying experience
Buyers can delve into sale details, examining each lot with detailed descriptions and multiple images. This feature enriches their browsing experience, making it easy to find and learn about items of interest.
Wishlists
Create a customized list of favorite items
Buyers can use keywords or category filters to build a personal wishlist. Our search and category filters make it easy for buyers to track and revisit items they're keen on.
Registration
Hassle-free registration process
Buyers can register, login, and recover passwords effortlessly. Integration with external providers like Facebook offers even quicker access. Plus, register buyers for in-room auctions to keep a digital history of all bids and purchases.
Screening
Control buyer registrations with ease
Register buyers in-house or allow online self-registration while automatically handling approvals or declines. This feature aids in compliance with KYC and AML regulations, ensuring a secure auction environment.
Bidding
Bidding tailored to every buyer's needs
Whether attending live or bidding remotely, Tandem accommodates all. Absentee bids are managed to secure the best prices, while live stream integration allows real-time online bidding. In-room bidding offers the traditional, lively auction experience.
Result Notifications
Immediate updates on auction results
Keep buyers informed instantly about their bidding outcomes. Tandem provides prompt notifications on won or lost bids, ensuring buyers are always up-to-date on their auction activities.
Post-Auction Negotiations
Flexible options for negotiations and deal closures
Tandem offers tools to negotiate deals on lots below reserve. Print negotiation sheets, adjust commissions, and manage payments discreetly, maintaining flexibility and confidentiality in finalizing deals.
Invoicing
Quick and easy invoice generation
Bulk send invoices as soon as a sale completes, allowing buyers to make prompt payments. This efficiency leads to faster dispatch of items and increased operational capacity.
Expense Management
Clear and manageable expense overview for buyers
Simplify managing buyer expenses like freight, offering clear and transparent calculations. This feature ensures buyers are well-informed about all costs associated with their purchases.
Receipting
Accommodating various payment methods
Tandem accommodates various payment methods, including deposits and split payments. Our receipting system ensures a smooth and convenient financial experience for every buyer.
Collection & Shipping
Streamline post-auction logistics
Tandem even assists with the “last mile” of the auction process: collection and shipping. This feature ensures that buyers receive their purchased items promptly and securely.
Providing tech solutions to auction houses since 1997
See how we've changed workflows for clients around the world
Andrew Grigg
Owner, Cordy's Auction House
John More
Owner, Hayward's
Mandy Metzger
Owner, McElwain's Auctions
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FAQs
Find answers to commonly asked questions about our auction management system.
You can access the back-office system from any internet connection, so it is quick and easy to work from home or out of the office.
No, since 2017 all major web browsers on phones, tablets, and desktop computers can stream live audio and video so an app is no longer required.
There is no software to install onto the computer, but the system does require a modern ever green web browser to operate, e.g. Microsoft Edge / Firefox / Chrome / Safari (Mac or iPad).
By verifying our servers as part of your official email configuration we can use tools such as SPF, DKIM, DMARC to let mail servers know to trust your emails. If that sounds complicated, we can help...
You can get all the efficiency benefits while still running traditional in-room auctions with your preferred combination of absentee, in room and phone bidders. The ability to attract a larger audience from online bidders at a webcast auction is only one step away when you are ready.
Yes, you can easily export the buyers, vendors, lots and financial data from each auction.
The system is cloud based and always requires a live internet connection. While a 4G mobile data connection will provide access for a single user, a VDSL or Fibre connection is recommended when uploading images or for multiple users.
Yes, you can easily import buyer and vendor contact information from a spreadsheet or talk to us about importing historical auction data from different systems.
More reasons to love Tandem
Vendors
Simplify vendor coordination and lean on automation to cut away the busywork.
Stock
See how Tandem simplifies the complexities of stock management, from item entry to final shipping.
Financials
Discover the joy of straightforward invoicing and flexible payment solutions tailored for the auction industry.
Live
From seamless buyer registration to real-time display and webcasting, Tandem provides auction managers with the tools to conduct live auctions effortlessly and professionally.
Online
Whether it’s your first online auction or your 100th, Tandem makes managing online auctions seamless and hassle-free for auction managers.