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Buyers

Revolutionizing how buyers engage with auctions

From watch list alerts to seamless collection, Tandem makes bidding and buying easier than ever.

Concierge onboarding
Top-notch data security
Automatic data backups & recovery

Tandem makes your buyers feel like VIPs

Tandem's auction management software streamlines the buyer experience, offering a suite of features designed for ease and efficiency.

From personalized watch list notifications to user-friendly online catalogues, buyers enjoy a tailored and engaging auction journey.

The platform simplifies buyer registration and offers flexible bidding options, including absentee, in person, phone, and online, ensuring participation is a breeze.

With streamlined invoicing, transparent handling of expenses, and efficient collection/shipping coordination, Tandem ensures every aspect of the auction process is smooth. Leave buyers satisfied and ready for their next bid.

Trusted by auction houses across the globe

Watch List Notifications

Keep buyers informed with real-time notifications

Buyers never miss a moment with Tandem. Our watch list notifications keep buyers updated on their favorite lots, boosting engagement and successfully reaching reserve prices. Buyers can set search terms and receive alerts when matching items appear in new catalogues.

Searchable Catalogue

A superior buying experience

Buyers can delve into sale details, examining each lot with detailed descriptions and multiple images. This feature enriches their browsing experience, making it easy to find and learn about items of interest.

Wishlists

Create a customized list of favorite items

Buyers can use keywords or category filters to build a personal wishlist. Our search and category filters make it easy for buyers to track and revisit items they're keen on.

Registration

Hassle-free registration process

Buyers can register, login, and recover passwords effortlessly. Integration with external providers like Facebook offers even quicker access. Plus, register buyers for in-room auctions to keep a digital history of all bids and purchases.

Screening

Control buyer registrations with ease

Register buyers in-house or allow online self-registration while automatically handling approvals or declines. This feature aids in compliance with KYC and AML regulations, ensuring a secure auction environment.

Bidding

Bidding tailored to every buyer's needs

Whether attending live or bidding remotely, Tandem accommodates all. Absentee bids are managed to secure the best prices, while live stream integration allows real-time online bidding. In-room bidding offers the traditional, lively auction experience.

Result Notifications

Immediate updates on auction results

Keep buyers informed instantly about their bidding outcomes. Tandem provides prompt notifications on won or lost bids, ensuring buyers are always up-to-date on their auction activities.

Post-Auction Negotiations

Flexible options for negotiations and deal closures

Tandem offers tools to negotiate deals on lots below reserve. Print negotiation sheets, adjust commissions, and manage payments discreetly, maintaining flexibility and confidentiality in finalizing deals.

Invoicing

Quick and easy invoice generation

Bulk send invoices as soon as a sale completes, allowing buyers to make prompt payments. This efficiency leads to faster dispatch of items and increased operational capacity.

Expense Management

Clear and manageable expense overview for buyers

Simplify managing buyer expenses like freight, offering clear and transparent calculations. This feature ensures buyers are well-informed about all costs associated with their purchases.

Receipting

Accommodating various payment methods

Tandem accommodates various payment methods, including deposits and split payments. Our receipting system ensures a smooth and convenient financial experience for every buyer.

Collection & Shipping

Streamline post-auction logistics

Tandem even assists with the “last mile” of the auction process: collection and shipping. This feature ensures that buyers receive their purchased items promptly and securely.

Providing tech solutions to auction houses since 1997

See how we've changed workflows for clients around the world

I could not have grown my business as far or as efficiently without Tandem. Being fully online has opened doors I didn’t know existed. Having the stock management system integrated with the auction platform is seamless. The constant updates requested by all users add features not even thought about. I can always speak to a real person and the platforms do not break.
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Andrew Grigg

Owner, Cordy's Auction House

What makes Tandem so good is that it is integrated though out the auction process. From tracking initial consignment of goods to online auction deliver and dispatching of items, Tandem takes care of it all. If you are still trying to run your auction house while clicking through 2 different software programs then you need to change. We made this change 2 years ago and it has completely transformed the way we run our business.
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John More

Owner, Hayward's

In the fast paced world of technology, Tandem's system is professional, extremely user friendly, and one of the best investments we have made for our auction business.

Mandy Metzger

Owner, McElwain's Auctions

Ready to take a closer
look at Tandem?

Find out if Tandem is a good fit for you in just 30 minutes.

Concierge onboarding
Top-notch data security
Automatic data backups & recovery
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FAQs

Find answers to commonly asked questions about our auction management system.

Can my team work from home?

You can access the back-office system from any internet connection, so it is quick and easy to work from home or out of the office.

Do I need to have an Android and iPhone app?

No, since 2017 all major web browsers on phones, tablets, and desktop computers can stream live audio and video so an app is no longer required.

What hardware do I need?

There is no software to install onto the computer, but the system does require a modern ever green web browser to operate, e.g. Microsoft Edge / Firefox / Chrome / Safari (Mac or iPad).

How do my emails not get flagged as spam?

By verifying our servers as part of your official email configuration we can use tools such as SPF, DKIM, DMARC to let mail servers know to trust your emails.  If that sounds complicated, we can help...

Can I keep running my in-room auctions or do I have to webcast?

You can get all the efficiency benefits while still running traditional in-room auctions with your preferred combination of absentee, in room and phone bidders.  The ability to attract a larger audience from online bidders at a webcast auction is only one step away when you are ready.

Can I export my data if I want to leave?

Yes, you can easily export the buyers, vendors, lots and financial data from each auction.

Can I use a mobile hotspot?

The system is cloud based and always requires a live internet connection.  While a 4G mobile data connection will provide access for a single user, a VDSL or Fibre connection is recommended when uploading images or for multiple users.

Can I import my existing data?

Yes, you can easily import buyer and vendor contact information from a spreadsheet or talk to us about importing historical auction data from different systems.

Still have questions?

Book a demo and get your questions answered

More reasons to love Tandem

Vendor Management Icon

Vendors

Simplify vendor coordination and lean on automation to cut away the busywork.

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Stock

See how Tandem simplifies the complexities of stock management, from item entry to final shipping.

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Financials

Discover the joy of straightforward invoicing and flexible payment solutions tailored for the auction industry.

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Live

From seamless buyer registration to real-time display and webcasting, Tandem provides auction managers with the tools to conduct live auctions effortlessly and professionally.

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Online

Whether it’s your first online auction or your 100th, Tandem makes managing online auctions seamless and hassle-free for auction managers.