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Operations

Stress-free auction management without a tech team

Our intuitive platform means you can manage your auctions with ease, even if you're not a tech whiz.

Concierge onboarding
Top-notch data security
Automatic data backups & recovery
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Our promise

There’s a reason why auction houses partner with Tandem

Facing challenges in managing your auction operations? Tandem is here to help. Our platform is specifically designed to simplify auction management, making it easier to handle tasks, process sales, and customize settings to your exact needs. With Tandem, you gain control over your operations, ensuring smooth running of your auction house and more time to focus on business growth.

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Work as a Team

Boost teamwork with a unified auction dashboard

Monitor and manage your auction activities with an intuitive dashboard. Stay updated and prioritize tasks to ensure auction success.

What's On

Access real-time updates on upcoming auctions, events, and activities. You're always informed about what's happening in your auction house, allowing for timely decisions and actions.

My Tasks

Efficiently manage and track daily tasks across your team. Prioritize and organize tasks, ensuring nothing gets missed and everything is completed on time.

Reporting

Gain insights into your auction's performance through real-time sales statistics. Use this data to make informed decisions, adapt strategies, and improve future auctions.

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Sales Processing

Full control over the way you run your auction

Set parameters and oversee live or timed auctions efficiently. Define the buyer's journey from viewing times to seamless bidding experiences.

Sale Configuration

Easily set up your auctions by defining viewing times, locations, and multiple sessions. Set buyer premiums and other auction parameters, tailoring each event to your specific needs.

Cataloguing

Streamline the cataloging process with tools to schedule items, manage descriptions, and handle bulk image uploads. Integrate with Dropbox for always up-to-date images and ensure your auction listings are accurate and detailed.

Publish in a Flash

Quickly publish your auction catalogues online with an integrated back office and buyer portal. Save time and rest assured that your auction listings are live and accessible to buyers immediately.

Screen Buyers

Efficiently manage buyer registrations, either in-house or online. Approve or decline registrations to stay in compliance with KYC and AML regulations.

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Customization & Settings

Customize your auction platform for a perfect fit

Personalize software settings and integrate with external platforms using our API. Tailor your auction house's digital environment to fit your needs best.

Settings

Customize your auction management experience. Categorize items, tailor report templates, and manage domain configurations to suit your auction house’s unique requirements.

API integration

Benefit from a full JSON API of all back office and portal functions, complete with Swagger UI documentation.

Integrations

Direct integrations with your favorite tools

Take advantage of one of our native integrations, use our API to connect to any other tool you want to sync data to, and export financial data to CSV.

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Dropbox

Easily upload all of your lot photographs to your sale catalogue with our Dropbox integration.

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Mailchimp

Link email notifications and updates to your vendors, buyers, and more with our Mailchimp integration.

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Xero

Connect your financial reports with your auction house and streamline invoicing, payments, and more.

Providing tech solutions to auction houses since 1997

See how we've changed the workflows of clients around the world

What makes Tandem so good is that it is integrated though out the auction process. From tracking initial consignment of goods to online auction deliver and dispatching of items, Tandem takes care of it all. If you are still trying to run your auction house while clicking through 2 different software programs then you need to change. We made this change 2 years ago and it has completely transformed the way we run our business.
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John More

Owner, Hayward's

In the fast paced world of technology, Tandem's system is professional, extremely user friendly, and one of the best investments we have made for our auction business.

Mandy Metzger

Owner, McElwain's Auctions

Ready to take a closer
look at Tandem?

Find out if Tandem is a good fit for you in just 30 minutes.

Concierge onboarding
Top-notch data security
Automatic data backups & recovery
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The story behind Tandem

Kia ora from New Zealand,

I'm Scott, the founder of Tandem. My adventure in auction software began in 1995, rewriting the back office system for Cordys Auction House. That initial foray into the auction world was just the beginning. Fast forward to 2015, I set out to reimagine auction software for a new era.

The onset of COVID-19 was a turning point. With auction houses facing unprecedented challenges, we pivoted quickly to ramp up online bidding capabilities. Within months, we were able to launch our first online auctions.

Our journey has been closely tied with our customers — it's a partnership in every sense. The evolution of Tandem, from online and timed auctions to the integration of real-time audio and video, and now hybrid auctions, has been driven by their needs and feedback.

It's not just about building software; it's about enabling businesses to thrive.

Headshot of Scott, founder of Tandem

Scott Wackrow

Founder of Tandem

FAQs

Find answers to commonly asked questions about our auction management system.

Can my team work from home?

You can access the back-office system from any internet connection, so it is quick and easy to work from home or out of the office.

Do I need to have an Android and iPhone app?

No, since 2017 all major web browsers on phones, tablets, and desktop computers can stream live audio and video so an app is no longer required.

What hardware do I need?

There is no software to install onto the computer, but the system does require a modern ever green web browser to operate, e.g. Microsoft Edge / Firefox / Chrome / Safari (Mac or iPad).

How do my emails not get flagged as spam?

By verifying our servers as part of your official email configuration we can use tools such as SPF, DKIM, DMARC to let mail servers know to trust your emails.  If that sounds complicated, we can help...

Can I keep running my in-room auctions or do I have to webcast?

You can get all the efficiency benefits while still running traditional in-room auctions with your preferred combination of absentee, in room and phone bidders.  The ability to attract a larger audience from online bidders at a webcast auction is only one step away when you are ready.

Can I export my data if I want to leave?

Yes, you can easily export the buyers, vendors, lots and financial data from each auction.

Can I use a mobile hotspot?

The system is cloud based and always requires a live internet connection.  While a 4G mobile data connection will provide access for a single user, a VDSL or Fibre connection is recommended when uploading images or for multiple users.

Can I import my existing data?

Yes, you can easily import buyer and vendor contact information from a spreadsheet or talk to us about importing historical auction data from different systems.

Still have questions?

Book a demo and get your questions answered

More reasons to love Tandem

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Administration

Our all-in-one auction management system not only eases your administrative load, but also enhances your overall efficiency. Enjoy the benefits of concierge onboarding, top-notch data security, and automatic data backups & recovery.

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Buyer Experience

Welcome your buyers to a whole new world of bidding with Tandem’s buyer portal. It’s easy, it’s engaging, and it’s designed to make every bidder feel like a VIP.

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Auctioning

With Tandem, every auction is more than an event – it’s an experience. From the thrill of live auctions to the convenience of online bidding, we’ve got all the tools to make your auctions the talk of the town.