Vendors
Simplify vendor coordination and lean on automation to cut away the busywork.
Tandem makes working with vendors a breeze
Tandem's auction management software streamlines every step of the auction process, making it a breeze to handle consignments, schedule items, and manage catalogs with ease.
Smart features, like drag-and-drop image uploads and targeted marketing tools, not only save time but also help in connecting vendor’s precious items with the right buyers.
Plus, with regular updates and efficient negotiations, vendors stay in the loop and satisfied. From managing vendor expenses to handling unsold items, Tandem covers all bases, ensuring a smooth auction experience every time.
Trusted by auction houses across the globe
Consignment
Streamlined consignment control
Add items, set commission and insurance rates, and manage fees. Handle everything from vendor references, departments, categories, and reserves. Generate labels and attach relevant files as needed to keep your consignment process organized.
Item Scheduling
Assign items to upcoming auctions
Seamlessly schedule items for upcoming sales, benefit from automated reserve adjustments for unsold lots, and enjoy the flexibility to split, merge, or transfer items as needed. This feature ensures your auction scheduling is both efficient and adaptable.
Cataloguing
Streamline the cataloging process with tools to schedule items, manage descriptions, and handle bulk image uploads. Integrate with Dropbox for always up-to-date images and ensure your auction listings are accurate and detailed.
Photography
Showcase each item in its best light
Enjoy the simplicity of drag-and-drop uploads or utilize bulk processing through our Dropbox integration. This feature streamlines your image handling, allowing you to focus on showcasing each item at its best.
Targeted Marketing
Segment buyers for personalized email marketing
Leverage Tandem's smart lists to explore client history and preferences. Craft targeted buyer lists with precision, and engage potential clients through personalized emails. Market items that align perfectly with their interests, boosting your vendors returns.
Vendor Updates
Send regular updates without the hassle
Keep vendors in the loop with pre-sale updates, informing them about items in the upcoming sale. After the sale, provide post-sale updates on which items were sold, unsold, or below reserve, and subject to their approval.
Negotiation
Drive sales after the auction ends
Easily negotiate deals on subject lots that don’t reach reserve, print negotiation sheets, adjust commissions and premiums, and take deposits or partial payments. You can even keep the final deal undisclosed.
Vendor Expense Recovery
Rapid payouts made easy
Manage all aspects of vendor expense recovery with Tandem. Oversee varied commission structures, recoup vendor costs, and collect lotting fees with ease. Accelerate payout processes with functionalities like cheque printing and bank file exports, ensuring vendor satisfaction.
Remittance
Confidently meet payout regulations
Tandem’s pay-when-paid processing helps comply with payout regulations, reducing financial risks from unreliable buyers. This feature ensures secure and timely financial transactions, adhering to auction industry standards.
Returns & Reoffers
Hassle-free handling for unsold items
Manage unsold items with options to renegotiate, reoffer, or return. Tandem's versatile system allows for swift adjustments to commissions and premiums, facilitating deposits and partial payments while keeping deal specifics confidential.
Consignment Summary
Never lose track of consigned items again
Gain insights into your vendor's consignments across various sales. Track the current status of items, whether they are sold, returned, or booked for future sales. Use it to help your team stay on top of consigned items as well as sending it out to vendors to keep them in the loop.
Providing tech solutions to auction houses since 1997
See how we've changed workflows for clients around the world
Andrew Grigg
Owner, Cordy's Auction House
John More
Owner, Hayward's
Mandy Metzger
Owner, McElwain's Auctions
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FAQs
Find answers to commonly asked questions about our auction management system.
You can access the back-office system from any internet connection, so it is quick and easy to work from home or out of the office.
No, since 2017 all major web browsers on phones, tablets, and desktop computers can stream live audio and video so an app is no longer required.
There is no software to install onto the computer, but the system does require a modern ever green web browser to operate, e.g. Microsoft Edge / Firefox / Chrome / Safari (Mac or iPad).
By verifying our servers as part of your official email configuration we can use tools such as SPF, DKIM, DMARC to let mail servers know to trust your emails. If that sounds complicated, we can help...
You can get all the efficiency benefits while still running traditional in-room auctions with your preferred combination of absentee, in room and phone bidders. The ability to attract a larger audience from online bidders at a webcast auction is only one step away when you are ready.
Yes, you can easily export the buyers, vendors, lots and financial data from each auction.
The system is cloud based and always requires a live internet connection. While a 4G mobile data connection will provide access for a single user, a VDSL or Fibre connection is recommended when uploading images or for multiple users.
Yes, you can easily import buyer and vendor contact information from a spreadsheet or talk to us about importing historical auction data from different systems.
More reasons to love Tandem
Buyers
From watch list alerts to seamless collection, Tandem makes bidding and buying easier than ever.
Stock
See how Tandem simplifies the complexities of stock management, from item entry to final shipping.
Financials
Discover the joy of straightforward invoicing and flexible payment solutions tailored for the auction industry.
Live
From seamless buyer registration to real-time display and webcasting, Tandem provides auction managers with the tools to conduct live auctions effortlessly and professionally.
Online
Whether it’s your first online auction or your 100th, Tandem makes managing online auctions seamless and hassle-free for auction managers.